We offer a full refund for new, unused* stock items if returned within 30 days.  If our adventure bags are not a perfect fit for your frame or you, we've got you covered.  Just mail the gear to the address below.  We recommend a trackable service.  Please include in the box a note with your name, email address, and the specifics of your exchange/refund request (reason for refund/exchange, product, size, color, additional product purchases, etc).  We will contact you, if needed, when we receive your return.

Bags By Alex

13728 74th Pl N

Maple Grove, MN


*We inspect all returns and exchanges to ensure they have not been overly damaged and are able to be resold. If they don't pass that inspection you will be offered a credit that reflects the value at which we can resell the item. This includes shipping your unwanted item(s) back to us in a manner that doesn't require excessive bending, twisting, contorting, or wadding of the bag to fit it inside the shipping box. If any part of the bag is damaged due to the way it was packaged to be sent back, then a partial refund will be issued. If you are unsure of anything, email me!